Cookie Policy
This Cookie Policy explains how Joe Solar Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website at joesolar.co.uk. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device on future visits and remember certain information about your preferences or actions.
Cookies are widely used to make websites work efficiently, improve user experience, and provide information to website owners.
2. How We Use Cookies
We use cookies for the following purposes:
- To ensure our website functions correctly
- To remember your preferences and settings
- To analyse how visitors use our website so we can improve it
- To help us deliver relevant content and advertisements
- To track the effectiveness of our marketing campaigns
3. Types of Cookies We Use
| Category | Purpose | Examples | Consent Required? |
|---|---|---|---|
| Strictly Necessary | Essential for the website to function. Cannot be switched off. | Session management, security tokens, cookie consent preferences | No |
| Performance / Analytics | Help us understand how visitors interact with our website by collecting anonymous data. | Google Analytics (_ga, _gid, _gat) | Yes |
| Functional | Allow the website to remember choices you make to provide enhanced, personalised features. | Form pre-fill, language preferences | Yes |
| Marketing / Targeting | Used to track visitors across websites to display relevant advertisements. | Google Ads, Facebook Pixel, remarketing cookies | Yes |
4. Specific Cookies We Use
| Cookie Name | Provider | Category | Duration | Purpose |
|---|---|---|---|---|
| cookielawinfo-checkbox-* | Joe Solar | Strictly Necessary | 1 year | Stores your cookie consent preferences |
| viewed_cookie_policy | Joe Solar | Strictly Necessary | 1 year | Records that you have seen the cookie notice |
| wordpress_* | WordPress | Strictly Necessary | Session | WordPress session and authentication |
| _ga | Google Analytics | Analytics | 2 years | Distinguishes unique users |
| _gid | Google Analytics | Analytics | 24 hours | Distinguishes unique users |
| _gat | Google Analytics | Analytics | 1 minute | Throttles request rate |
| _fbp | Facebook / Meta | Marketing | 3 months | Used by Facebook to deliver and measure advertisements |
5. Third-Party Cookies
Some cookies on our site are set by third-party services such as Google and Facebook. These providers have their own privacy and cookie policies, which we encourage you to review:
6. Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by:
- Clicking the “Cookie Settings” link in our website footer
- Adjusting your browser settings to block or delete cookies
Please note that if you block or delete cookies, some features of our website may not work as intended.
Managing cookies in your browser:
7. Google Analytics Opt-Out
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our practices. Any updates will be posted on this page with a revised date.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: info@joesolar.co.uk
Sales: 01909 496558
Customer Service: 01909 261561